Concerns may include: wondering if your family is okay after a crisis, not being able to contact your family, natural disasters, need support for an emergency that has happened while overseas.
Everyone experiences difficulties throughout their college experience, but speaking up and asking for support can enable you or a fellow peer to build resilience and thrive. CARE is here for all students at the UR. Whether you are seeking support for a friend, or yourself, we encourage you to submit a CARE Referral to connect with appropriate forms of support and resources to maintain wellness and achieve goals.
CARE can be of assistance by supplying students with options for support while also aiding individuals who support the student in need.
At Rochester, the CARE Network helps to identify students in, or heading toward, distress. With timely and appropriate support, we can ensure our students have access to the resources and services they need to thrive. As members of the UR community, we rely on you—the eyes and ears of our campus—to help make sure our students are supported.
The Student Support Basic Needs Hub was created to facilitate the connection of campus and community resources for students who are experiencing a time of critical need. The hub provides urgent, essential student necessities, such as food, clothing, housing, and access to academic tools. Assistance provided through the hub is not intended to replace or supplement current student financial aid and it does not need to be repaid.
For qualifying needs, funding limits generally range from $100 – $300 per student request, and due to limited resources, it may not be possible to fulfill all requests. Demonstrated need, availability of resources, relevance, and timing of the request, are all taken into account when allocating resources.
The mission of the hub is to provide short-term, temporary financial assistance in unanticipated or emergency situations; priority is given to students with the highest financial need. Examples of qualifying student needs include:
- Critical resources during the semester like food, clothing, or short-term housing
- Essential academic tools, including technology needs, textbooks, or other resources critical to completing coursework
- Travel or transportation of a student due to an unanticipated crisis, family emergency, or other urgent circumstances
- Unusual or unforeseen medical expenses
- Shelter for a student in a dangerous situation due to acts of violence or victimization
The hub does not offer assistance for non-essential, preventable, or anticipated expenses, such as: library fines, tuition or books already covered through financial aid, technology upgrades, or computer replacement caused by negligence.
To be eligible for assistance through the hub, a student must:
- Be currently enrolled in a University of Rochester degree program
- Submit a request form and corresponding financial aid documentation if requested
- Meet with an assigned advisor to discuss the situation
If you are a student in need and would like to request resources, please complete the resource request form. Please note that information may be shared internally among University of Rochester staff members to the extent necessary to consider and/or complete the request.
If you are a University of Rochester student, or concerned about a University of Rochester student, who is experiencing a mental health emergency, please call the University Counseling Center (UCC) Professional On-Call at (585) 275-3113
If you have someone you are concerned about, remember that UCC is available for consults 24/7, just call us (585) 275-3113, or make use of the CARE Network to help someone get connected to all the support and UR services they need!
The University Counseling Center (UCC) provides a comprehensive initial assessment and an individualized treatment plan to full-time members of the University of Rochester community who pay the mandatory health fee. Based on the initial assessment, a treatment plan is developed by the clinician that addresses the client’s unique needs and concerns. This plan may include recommendations such as, but not limited to: group therapy, workshops, brief therapy, referrals to community provider for specialized treatment or longer term therapy services, Therapist Assisted On-line (TAO), case management services, psychiatry or other campus services.
Our therapists are licensed professionals and professionals-in-training from a variety of mental health disciplines. They employ many treatment approaches and draw upon a wide range of training and experiences in the field of psychotherapy.
Our consulting psychiatrists are available for psychiatric evaluations and ongoing medication management. All psychiatry appointments require a referral from a UCC therapist or UHS primary care physician/nurse practitioner. Students who choose not to follow the UHS psychiatrist’s recommendations will be referred to other sources of care. UCC case management services are available to help with referral to the appropriate provider.
Parent and Family Relations, a unit in the Office of the Dean of Students, helps parents/families understand and support the student experience, learning, and growth. This office provides support and assists in orienting parents/families of students within The College. We serve as a resource for parents/families throughout their student’s undergraduate career. It is our goal that, as a member of the University of Rochester community, you feel informed, valued, and respected.